Kalmar Automation and Software Monitoring
React to automation system anomalies before they become problems.
Kalmar Automation and Software Monitoring, part of our new Kalmar Remote Services offering, monitors your critical software and servers 24/7 and alerts our services team if needed.
Through the service we keep a close eye on the health of your Kalmar One automation system by:
- Automatically monitoring the flow of information between Kalmar One and other systems
- Monitoring message processing in the system
- Checking server and wireless network connectivity health
- Watching for any abnormal system behaviour
As the OEM, we are the vendor that can provide advanced automated application level monitoring for your Kalmar One automation system. Implementing the service couldn’t be easier – all that’s required on your site is a single additional server to communicate with our cloud backend.
Our dedicated Automation Services teams located in Tampere in Finland, Los Angeles in California, Sydney in Australia and Chennai in India are on hand 24/7 to take timely actions or suggest improvements if needed.
"For us, as a customer, it's essential that our support staff have a complete view of what's happening at our terminal, but it doesn't matter where they are located. It's much more efficient to have Kalmar's professionals working for us 24/7 remotely rather than flying people around the world.” TraPac
Further reading
Read our insights article to discover how Kalmar Remote Services can help you to secure optimal solution performance.
Learn more
Discover how the TraPac Container Terminal in the Port of Los Angeles benefits from real-time support from across the world.
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