Kalmar Maintenance Remote Support
Expert assistance from a distance.
Kalmar Remote Maintenance Support, part of our new Kalmar Remote Services offering, ensures you are never left alone to deal with equipment issues. Straddle and shuttle customers can take advantage of the new service immediately, while RTG customers can register to join our pilot programme during 2022.
There are three levels of support to choose from:
- Level 1 involves periodic health checks on your equipment by Kalmar experts, who analyse data to ensure your machines are running as efficiently as possible and provide actionable maintenance recommendations to improve underperforming equipment.
- Level 2 adds continuous proactive monitoring of predefined parameters to identify ‘red-flag’ issues and recommend solutions.
- Level 3 adds predictive support and monitoring to help identify and solve potential issues before they have an impact on your operations.
With Kalmar Remote Maintenance Support, you benefit from improvements based on data and learnings we have gained from across the entire Kalmar connected equipment fleet. We take this data and use a combination of our own smart algorithms and the deep knowledge of our experts to provide you with actionable recommendations.
The numbers speak for themselves
Our data-driven maintenance approach helped a straddle carrier customer save 3,000 litres of fuel per annum and avoid related component failures that would have led to unplanned downtime through early identification of brake dragging.
Early identification and resolution of a wheel alignment issue helped another of our customers save 1,500 litres of fuel per annum and avoided the need to replace a machine’s tyres earlier than necessary due to excess wear.
The timely replacement of a hydraulic pump reduced the fuel consumption of a customer’s straddle carrier by 6% and helped avoid related component failures.
Further reading
Read our insights article to discover how Kalmar Remote Services can help you to secure optimal solution performance.
Learn more
You can also learn more about the Kalmar Remote Services offering by visiting our website below.
Contact us
To find out more and to register for our pilot scheme for RTG customers, fill in your contact details using the form on this page and we’ll be in touch soon!